Questions, answered.

A conversation with your leadership about how work moves through your firm across the six pillars, a quick look at the numbers you already track, and a short written summary of the biggest opportunities we see. There is no cost and no obligation.

If you sell your time (an agency, studio, digital shop, consultancy or professional services firm) and you are feeling growing pains such as margins you cannot explain, teams that swing between overbooked and idle, or scope that keeps creeping, you are a good fit. [OPTIONAL: THE FIRM SIZES YOU WORK BEST WITH]

Every engagement starts with Assess, the first phase of our ACE framework. It gives you a clear picture of how your firm runs today and a prioritized roadmap, whether or not you go further with us.

[CONFIRM: for example, remotely by default, with on-site workshops when being in the room helps.]

No. We fix the process first and the tools second. We work with the tools you already have and only recommend Kerdion OPS where it genuinely fits.

Mark Samber, PhD, leads every engagement personally, drawing on more than 30 years of running and advising agencies and digital teams.

It depends on the size of your firm and how far into the ACE framework you want to go. After the free evaluation we give you a fixed scope and timeline, so there are no surprises. [OPTIONAL: TYPICAL TIMEFRAMES]

Assess sets a baseline across the six pillars, including utilization, budget accuracy and margin. During Execute we measure against that baseline so you can see what changed and what it was worth.

We change how work flows around your people, not the craft itself. The goal is fewer interruptions, clearer priorities and less time spent chasing status.

Operations software from Pensum Labs for firms that bill for time. It connects all six pillars, from prospects and pipeline through planning, projects and time, to profitability, in one flow.

No. Kerdion OPS feeds your accounting platform with clean time and cost data for invoicing and cost accounting. It is not a general ledger.

[INTEGRATIONS: list the accounting, CRM and other platforms supported at launch]

[AVAILABILITY: for example, early access, waitlist or launch date]

We work on fixed fees scoped to the ACE phases you choose, so you know the cost up front. You get a proposal after the free evaluation. [OPTIONAL: STARTING PRICE]

[PRICING MODEL: for example, per user per month, with an implementation fee]

Yes. No cost, no obligation, and the written summary is yours to keep.